Spring for Merchants
Keep Customers Coming Back
Grow your customer base while nurturing existing relationships with an easy to set up in-store digital loyalty program.
Grow your customer base while nurturing existing relationships with an easy to set up in-store digital loyalty program.
Offer digital prepaid vouchers to customers at the point-of-sale. Receive payment upfront while you deliver the services later.
Create cashback vouchers that appeal to your existing and potential customers. Increase store footfall and drive repeat purchases.
Grow your customer base by promoting platform vouchers on your social media. Convert online followers into paying customers.
Unlike other loyalty solutions, customers don’t download an app to receive or redeem vouchers. Unique QR code vouchers are delivered via SMS.
Vouchers are redeemed in-store by scanning the QR Codes through the Spring app. No integrations are needed.
Target your customers on their favourite channel, WhatsApp. Be available to customers 24*7 with conversational commerce.
Use analytics and performance reports to grow your business.
With digital onboarding, set up is easy and takes only minutes.
Redemption in store is made simple with an intuitive merchant app.
Customers get reminded to use their digital vouchers before expiry.
Incentivize behaviors like social sharing and business reviews.
Enroll and distribute digital vouchers FREE for first 2 months.
If you have further inquiries, please leave us a message at contact@pulseid.com, we will be getting back to you shortly.
Merchant App provides a comprehensive platform for you to create, issue, redeem and distribute digital vouchers to your customers. You can create your own vouchers and define rules as per your requirements. You have store-level control on vouchers as well. Digital vouchers are of 2 types : Prepaid vouchers & cashback vouchers.
A prepaid voucher is issued to a customer when they make a payment in advance for getting the voucher. The voucher can later be redeemed by them to shop at your store. This will help you to get cash flow in advance from the customers. You can run discounts on the prepaid voucher to attract them to purchase vouchers. You can drop an email to support@pulseid.com to create new prepaid voucher templates. After a prepaid voucher template is created for your store, you can issue a prepaid voucher to your customers. You have to open up the app -> select a prepaid voucher -> enter customer's phone number -> select number of vouchers to be issued -> confirm issuing the voucher -> collect payment from the customers. Customers will receive a unique QR code for that voucher via SMS.
A cashback voucher is also a digital voucher which is issued to a customer. You can issue this type of voucher to customers as per your requirements. You can run and manage your own cashback campaigns and use the merchant app to issue these cashback vouchers to customers. Cashback vouchers can also be redeemed by the customers later to shop at your store. You can drop an email to support@pulseid.com to create new cashback voucher templates. After a cashback voucher template is created for your store, you can issue a cashback voucher to your customers. You have to open up the app -> select a cashback voucher -> enter customer's phone number -> select number of vouchers to be issued -> confirm issuing the voucher. Customers will receive a unique QR code for that voucher via SMS. Customers will not pay for cashback voucher as its a voucher issued to them as a cashback from merchant's end.
You can sell the mobile vouchers in-store over the counter.
Yes! You will need to issue a receipt/bill to consumers as proof of purchase.
Upon successful purchase, you will need to immediately generate a mobile voucher QR code, key in consumers’ mobile number, and send through the QR code via SMS to the consumers.
Yes! The consumers will receive the QR code right away via an SMS after you hit the "issue voucher" button!
The customer will receive the SMS withing a minute, but in case if the customer's phone network is not working inside store or because of any other reason the SMS is not received, you can a) Resend the SMS : retry sending the SMS to customer or b) Mark the voucher as cancelled - & the customer's voucher will no longer be valid, it will be marked as cancelled.
Yes! You will have a limit of mobile vouchers that can be sold on the platform per day, subject to your business nature, credibility, and performance during the initial merchant assessment process.
You can define the amount of a voucher and customers can purchase any number of vouchers.
You can scan the consumer's mobile voucher QR code for redemption purposes. If consumer's purchase exceeds the stipulated mobile voucher amount, consumers can pay the balance amount over the counter. If the amount is less than the voucher amount then they have an option to shop more or mark the entire voucher as redeemed, there is no partial redemption.
Yes! You can define a validity for the vouchers. The expiry date will be calculated based on the date the voucher was issued and adding the validity time to it.
Unfortunately, no. The mobile voucher is non-transferable.
No, you don't need to! Consumers will not get a refund for any unused amount in the mobile voucher. There is no partial redemption, the entire voucher gets marked as redeemed.
Consumers will reach out to you directly with the proof of receipts and submit their requests to reissue the mobile vouchers. You reserve the right to investigate the case and determine whether to reissue the mobile vouchers to the consumers.
No! Vouchers are zero-rated items so please do not impose GST charges to consumers.
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Unfortunately, no. The mobile voucher is non-transferable.
Yes! Please refer to the Terms & Conditions stated in the mobile voucher for more details.
Yes! Each mobile voucher issued will have a validity period. Please refer to the Conditions stated in the mobile voucher for more details.
You will have to buy the voucher amount as defined by the merchant. There is no max limit.
The mobile voucher will be issued to you immediately upon a successful purchase.
Upon successful purchase, the store assistant will generate a mobile voucher QR code and key in your mobile number to send through the QR code via SMS immediately.
Yes! You will be issued a receipt upon successful purchase.
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