Catalyst
Spring for Merchants

Keep Customers Coming Back

Grow your customer base while nurturing existing relationships with an easy to set up in-store digital loyalty program.

Keep Customers Coming Back

Solutions designed for your business

Restaurants
Restaurants
Beauty & Wellness
Beauty & Wellness
Retail
Retail
Pharmacy
Pharmacy

SME Merchants

Connect with a partner to distribute your offers across the Catalyst loyalty network.

Targeted Engagement

Create multiple offers based on rule sets or specific segments, including promotion period and reward value.

Targeted Engagement

Create multiple offers based on rule sets or specific segments, including promotion period and reward value.

Targeted Engagement
Create multiple offers based on rule sets or specific segments, including promotion period and reward value.

Tap to expand 👇🏻

Intuitive Interface

Be on-boarded by a merchant partner onto the easy to use, no-code Catalyst platform.

Intuitive Interface

Be on-boarded by a merchant partner onto the easy to use, no-code Catalyst platform.

Intuitive Interface
Be on-boarded by a merchant partner onto the easy to use, no-code Catalyst platform.

Grow your audience

Reach beyond your current customer base by having offers shared by a network of distributors.

Grow your audience

Reach beyond your current customer base by having offers shared by a network of distributors.

Grow your audience
Reach beyond your current customer base by having offers shared by a network of distributors.

Spring for SMEs

Increase store footfall while nurturing existing customer relationships with an easy to set up in-store digital loyalty program.

Spring for SMEs

Increase store footfall while nurturing existing customer relationships with an easy to set up in-store digital loyalty program.

Spring for SMEs
Increase store footfall while nurturing existing customer relationships with an easy to set up in-store digital loyalty program.
Targeted Engagement
Create multiple offers based on rule sets or specific segments, including promotion period and reward value.Grow your audience
Reach beyond your current customer base by having offers shared by a network of distributors.Spring for SMEs
Increase store footfall while nurturing existing customer relationships with an easy to set up in-store digital loyalty program.
Build Immediate Cash Flow

Build Immediate Cash Flow

Offer digital prepaid vouchers to customers at the point-of-sale. Receive payment upfront while you deliver the services later.

Drive Store Revenue

Create cashback vouchers that appeal to your existing and potential customers. Increase store footfall and drive repeat purchases.

Drive store revenue
100% Contactless, 100% Safe.
Create a completely contactless in-store experience.
Engage customers via messaging apps and chatbots, and allow them to order and receive offers through WhatsApp and QR Code.

No Integration Required

Vouchers are redeemed in-store by scanning the QR Codes through the Spring app. No integrations are needed.

Convert Followers Into Buyers

Grow your customer base by promoting platform vouchers on your social media. Convert online followers into paying customers.

Convert Followers Into Buyers
Grow your customer base by promoting platform vouchers on your social media. Convert online followers into paying customers.
Be Where Customers Are – Whatsapp
Target your customers on their favourite channel, WhatsApp.  Be available to customers 24*7 with conversational commerce.

Make Redemption Simple

Unlike other loyalty solutions, customers don’t download an app to receive or redeem vouchers. Unique QR code vouchers are delivered via SMS.

😍 Coming soon! 💬

Be Where Customers Are – Whatsapp

Target your customers on their favourite channel, WhatsApp.  Be available to customers 24*7 with conversational commerce.

No intergration

Setup your digital vouchers in minutes.

1. Create an account

Onboarding is done digitally, with a quick and easy set up that takes only minutes.

2. Personalize digital vouchers

Tailor voucher discounts and redemption terms via the Spring mobile app.

3. Start voucher distribution

Distribute your vouchers offline or target customers online via social media and messaging apps.

1. Create an account
Onboarding is done digitally, with a quick and easy set up that takes only minutes.
2. Personalize digital vouchers
Tailor voucher discounts and redemption terms via the Spring mobile app.
3. Start voucher distribution
Distribute your vouchers offline or target customers online via social media and messaging apps.

More benefits

Powerful Insights
Powerful Insights

Use analytics and performance reports to grow your business.

Simple & Secure
Simple and Secure

With digital onboarding, set up is easy and takes only minutes.

Intuitive App
Intuitive App

Redemption in store is made simple with an intuitive merchant app.

Usage Reminders
Usage Reminders

Customers get reminded to use their digital vouchers before expiry.

Go Beyond Rewards
Go Beyond Rewards

Incentivize behaviors like social sharing and business reviews.

Get a Free Trial
Get a Free Trial

Enroll and distribute digital vouchers FREE for first 2 months.

Get started with Spring

If you have further inquiries, please leave us a message at contact@pulseid.com, we will be getting back to you shortly.

For Business Users

What is the use of Merchant app?

Expand

Merchant App provides a comprehensive platform for you to create, issue, redeem and distribute digital vouchers to your customers. You can create your own vouchers and define rules as per your requirements. You have store-level control on vouchers as well. Digital vouchers are of 2 types : Prepaid vouchers & cashback vouchers.

What is a prepaid voucher?

Expand

A prepaid voucher is issued to a customer when they make a payment in advance for getting the voucher. The voucher can later be redeemed by them to shop at your store. This will help you to get cash flow in advance from the customers. You can run discounts on the prepaid voucher to attract them to purchase vouchers. You can drop an email to support@pulseid.com to create new prepaid voucher templates. After a prepaid voucher template is created for your store, you can issue a prepaid voucher to your customers. You have to open up the app -> select a prepaid voucher -> enter customer's phone number -> select number of vouchers to be issued -> confirm issuing the voucher -> collect payment from the customers. Customers will receive a unique QR code for that voucher via SMS.

What is a cashback voucher?

Expand

A cashback voucher is also a digital voucher which is issued to a customer. You can issue this type of voucher to customers as per your requirements. You can run and manage your own cashback campaigns and use the merchant app to issue these cashback vouchers to customers. Cashback vouchers can also be redeemed by the customers later to shop at your store. You can drop an email to support@pulseid.com to create new cashback voucher templates. After a cashback voucher template is created for your store, you can issue a cashback voucher to your customers. You have to open up the app -> select a cashback voucher -> enter customer's phone number -> select number of vouchers to be issued -> confirm issuing the voucher. Customers will receive a unique QR code for that voucher via SMS. Customers will not pay for cashback voucher as its a voucher issued to them as a cashback from merchant's end.

How can I sell digital prepaid vouchers to consumers?

Expand

You can sell the mobile vouchers in-store over the counter.

Do I need to issue any proof of purchase to consumers when they buy a prepaid voucher?

Expand

Yes! You will need to issue a receipt/bill to consumers as proof of purchase.

How can I issue a prepaid digital voucher to consumers?

Expand

Upon successful purchase, you will need to immediately generate a mobile voucher QR code, key in consumers’ mobile number, and send through the QR code via SMS to the consumers.

Will consumers receive the mobile voucher QR code immediately?

Expand

Yes! The consumers will receive the QR code right away via an SMS after you hit the "issue voucher" button!

What if the customer does not receive the SMS for voucher while they are at the store?

Expand

The customer will receive the SMS withing a minute, but in case if the customer's phone network is not working inside store or because of any other reason the SMS is not received, you can a) Resend the SMS : retry sending the SMS to customer or b) Mark the voucher as cancelled - & the customer's voucher will no longer be valid, it will be marked as cancelled.

Is there a limit of mobile vouchers I can sell per day?

Expand

Yes! You will have a limit of mobile vouchers that can be sold on the platform per day, subject to your business nature, credibility, and performance during the initial merchant assessment process.

Is there a minimum or maximum amount of mobile vouchers that the consumers can buy?

Expand

You can define the amount of a voucher and customers can purchase any number of vouchers.

How can I assist consumers to redeem their mobile voucher?

Expand

You can scan the consumer's mobile voucher QR code for redemption purposes. If consumer's purchase exceeds the stipulated mobile voucher amount, consumers can pay the balance amount over the counter. If the amount is less than the voucher amount then they have an option to shop more or mark the entire voucher as redeemed, there is no partial redemption.

Is there any expiry date for the mobile vouchers?

Expand

Yes! You can define a validity for the vouchers. The expiry date will be calculated based on the date the voucher was issued and adding the validity time to it.

Can consumers transfer the mobile voucher to another person?

Expand

Unfortunately, no. The mobile voucher is non-transferable.

What happens if there is an unused amount in the mobile voucher? Do I need to refund the consumers?

Expand

No, you don't need to! Consumers will not get a refund for any unused amount in the mobile voucher. There is no partial redemption, the entire voucher gets marked as redeemed.

What happens if a consumer's mobile voucher gets lost/damaged?

Expand

Consumers will reach out to you directly with the proof of receipts and submit their requests to reissue the mobile vouchers. You reserve the right to investigate the case and determine whether to reissue the mobile vouchers to the consumers.

Do I charge consumers a 6% GST for the mobile vouchers purchased?

Expand

No! Vouchers are zero-rated items so please do not impose GST charges to consumers.

For Consumers

Can consumers transfer the mobile voucher to another person?

Expand

Unfortunately, no. The mobile voucher is non-transferable.

Is there a restriction to use the voucher?

Expand

Yes! Please refer to the Terms & Conditions stated in the mobile voucher for more details.

Is there any expiry date for the mobile vouchers?

Expand

Yes! Each mobile voucher issued will have a validity period. Please refer to the Conditions stated in the mobile voucher for more details.

Is there a minimum or maximum value of mobile vouchers that I can buy?

Expand

You will have to buy the voucher amount as defined by the merchant. There is no max limit.

How long do I need to wait for the mobile voucher to be issued?

Expand

The mobile voucher will be issued to you immediately upon a successful purchase.

In what form that the mobile voucher will be issued to me?

Expand

Upon successful purchase, the store assistant will generate a mobile voucher QR code and key in your mobile number to send through the QR code via SMS immediately.

Will I be getting any proof of purchase?

Expand

Yes! You will be issued a receipt upon successful purchase.

Spring for Merchants

Get started with Spring,
and watch your sales grow.

Get 30 Days Free Trial